As Chinese automakers expand in Brazil, owner accounts published by Auto Esporte describe lengthy waits for replacement parts and repairs at authorized service centers. The cases span Geely, BYD, Leapmotor and MG models, with reported delays ranging from just over two months to more than three.
A Geely EX2 Pro owner said his car went into a dealership on June 19 after a collision and was returned on September 25, despite an initial repair estimate of about 40 days. Another EX2 owner said parts were declared unavailable locally, even though she found stock at dealerships elsewhere in Brazil; components were eventually sourced from other cities after she pressed the service center and involved her insurer.
A BYD Dolphin Mini owner reported corrosion and faults affecting the steering, air conditioning and steering-wheel trim. The steering rack, requested on July 27, was replaced on September 14, but the air-conditioning evaporator remained outstanding, as did a review of the steering-wheel complaint. A Leapmotor C10 owner waited a little over two months for a tire, wheel, shock absorber and windshield, while successive estimates lengthened from 15–20 days to 40 days.
The article also describes an MG4 Comfort whose windshield replacement took from April until September. Its owner said the ADAS system was still not working afterward; MG said the temporary windshield shortage had been resolved and offered priority service for the required calibration. Stellantis, which handles Leapmotor, said transport, imports and parts availability can affect timelines.